TROUBLESHOOTING

Having issues with your Covideo account? Check out these solutions to common problems.

5 articles in this collection
Written by Emily Graham

Which web browser should I use?

Learn which web browsers Covideo supports.

Written by Emily Graham
Updated over a week ago

Why don't I hear sound on my video?

Learn how to check if your microphone is working properly.

Written by Emily Graham
Updated over a week ago

Why is my video stuck uploading/processing?

Here are some suggestions to help speed-up your video upload.

Written by Emily Graham
Updated over a week ago

How do I reset my password?

Forgot your password? We can help with that.

Written by Emily Graham
Updated over a week ago

Why won't my webcam or camera work in Covideo?

Here are steps to get your webcam or camera to work within the Covideo website.

Written by Emily Graham
Updated over a week ago