TROUBLESHOOTING
Having issues with your Covideo account? Check out these solutions to common problems.
Which web browser should I use?Learn which web browsers Covideo supports.
Why don't I hear sound on my video?A quick guide on how to check if your microphone is working properly on the Covideo website or mobile app.
Why wont my video upload?Here are some suggestions to help speed-up your video upload.
How do I reset my password?Forgot your password? We can help with that.
Why won't my webcam or camera work in Covideo?Here are steps to get your webcam or camera to work within the Covideo website.