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How do I add/remove or manage users on my roster list?
How do I add/remove or manage users on my roster list?

Learn how to manage your roster list on your team account.

Emily Graham avatar
Written by Emily Graham
Updated over a week ago

If you are an administrator or supervisor on your Covideo account, you have access to managing your roster list. You can add users, remove users, edit their access level, or edit their profile information. Check out the video below:


How to Add a User:

  1. Click on your name at the top right of your online account

  2. Click "Manage Users"

  3. Click "Add User"

  4. Fill out all of the required fields to create their profile. You will enter their name, phone number, create their username, and set their password. You can choose to create a password for them or allow them to set their own password. You can also choose the users default landing page and CTA set if needed as well as which access level (standard user, administrator, or supervisor) the user will need.


  5. When finished, click "Add User" at the top of the page.


How to Remove a User:

  1. Click on your name at the top right of your online account

  2. Click "Manage Users"

  3. Click on the pencil icon to the left of the user's name that you would like to remove.


  4. Change "Active" to "Inactive"


  5. Save the changes

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