Skip to main content
All CollectionsINTEGRATIONSOutlook
Why is my email sitting in my outbox for so long?
Why is my email sitting in my outbox for so long?

Is your video still in your outbox? Don't fret, it takes a couple of minutes.

Emily Graham avatar
Written by Emily Graham
Updated over a year ago

When recording a video with the Covideo Outlook Add-in, we must give the video time to be properly encoded to playback on various devices (iPhone, iPad, Android).

To do this, the email may have a scheduled delivery time of about 3-5 minutes, hence the reason the emails can be seen sitting in your outbox.

Did this answer your question?