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Why is my email sitting in my outbox for so long?

Is your video still in your outbox? Don't fret, it takes a couple of minutes.

Emily Graham avatar
Written by Emily Graham
Updated over 2 years ago

When recording a video with the Covideo Outlook Add-in, we must give the video time to be properly encoded to playback on various devices (iPhone, iPad, Android).

To do this, the email may have a scheduled delivery time of about 3-5 minutes, hence the reason the emails can be seen sitting in your outbox.

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