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What's New with Covideo: August 2026

Check out what's new with the Covideo mobile app and backoffice this month!

Written by Covideo Marketing

Covideo Mobile App

Enhancements

  • Assigned Team empty-state indicator: When a CRM lead has no assigned owners, the Assigned Team now displays a clear indicator instead of appearing blank, so users can immediately tell nobody is assigned rather than assuming a load error.

  • Default Thumbnail/GIF pre-selection: The thumbnail selection screen now defaults to Thumbnail or GIF based on the account's Backoffice setting (static snapshot vs. animated), cutting an extra manual step.

Bugfixes

  • Fixed a crash that could occur when sending a video after not using the app for an extended period. The app now refreshes your session with a re-login after inactivity to ensure reliable sending.

  • Fixed an issue where selecting a custom static thumbnail on the mobile app had no effect and the preview never updated; custom thumbnails now apply correctly.

  • Resolved the "Slow Internet Connection Detected" modal incorrectly appearing after iOS uploads finished, even on fast connections.

  • Corrected washed-out, desaturated thumbnails and GIFs generated from videos recorded natively on iPhone (rather than in-app), so previews now show accurate colors.

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