Covideo Mobile App Updates
New Features
Native Social Sharing: You can now share videos directly to your personal social media accounts using the built-in Android and iOS native share.
Enhancements
Security Enhancements
Enforced SSO: To increase account security, if Single Sign-On (SSO) is activated for your account, the standard Covideo credential login will be disabled. SSO is now strictly enforced.
Username Recovery: We’ve removed the "Desktop-only" barrier. You can now recover a forgotten username directly from your mobile device—no computer required.
User Experience
Uninterrupted Workflow for Notification Preferences: You can now update your preferences directly from the Leads page via a refreshed icon and without being navigated away, ensuring you never lose your place or your momentum.
Proactive Lead Validation: Save time by knowing exactly which leads are reachable before you start recording. The "Quick Video" and "Send/Share" buttons will now be greyed out if a lead contact info is incomplete (e.g., opted out of SMS, invalid email, no SMS or email). A clear explanatory message on the lead card will instantly tell you why a video cannot be sent, preventing any wasted effort.
Automated Script Assist: The Teleprompter and Email Script Assist now automatically pull Recipient Name and Vehicle Info directly from the Lead Card. Data is captured "as is".
Bugfixes
Resolved a crash that occurred on Android devices when a user attempted to log out.
Fixed an issue where the teleprompter script would occasionally skip immediately to the bottom of the screen.
Covideo Backoffice Updates
Enhancements
Additional email address to separate your CRM integration email communication from your internal business correspondence to ensure no important message gets lost.
Primary Email will now be used for internal updates from our Account Managers, usage reports, and general Covideo alerts, while additional email for dealer-to-customer communication.
Extended the expiration time for password resets and account invitations from 12 to 24 hours
CSV report to be sent via email from the Inventory, All Teams, Organization Reports, and Individual Video Analytics (CTA data) pages.
Logged-in user’s email is pre-filled but allows for manual editing.
Easier identification of AI-enabled users within large teams
Added an "AI Assistance" badge to the Users and Usage Admin pages.
MLM Account Maintenance
If an ML user no longer has any active accounts under their specific "umbrella," the system will now automatically remove them from that ML setup.
When an admin updates an account name, the change will now automatically reflect across both the "Customers" and "Locations" columns.
Custom Date Filters for SMS Conversations: More precision to your SMS inbox. You can now filter your conversation history using specific date ranges to find exactly what you’re looking for.
Bug fixes
Resolved a specific lag issue occurring when saving single webcam recordings to the library.
Resolved an issue where extra whitespace in first or last names (e.g., "John " vs "John") prevented VinSolutions users from being automatically mapped to Covideo.
Resolved an issue where the auto-capitalization feature incorrectly formatted last names with multiple uppercase letters.
Resolved an edge case where a "View" event was triggered as soon as a recipient landed on a Vidmail page, even if they didn't watch the video.
Fixed a bug where monthly used SMS counts failed to reset to 0 on the first of the month.