WEB PLATFORM

Check out our FAQs and learn everything you need to know about Covideo.

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51 articles in this collection
Written by Emily Graham
Videos

What happens if I delete my video?

Thinking about deleting a video from your account? Maybe reconsider.
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Written by Emily Graham
Updated this week

How do I share my video to Facebook?

Share your video with your Facebook friends in just 3 steps.
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Written by Emily Graham
Updated this week

How do I share a video to Youtube?

Share your video on Youtube with these simple steps.
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Written by Emily Graham
Updated this week

How do I share my video to Twitter?

Share your video on Twitter with these 3 simple steps.
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Written by Emily Graham
Updated this week

How do I share my video to LinkedIn

Steps on how to share your video on LinkedIn.
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Written by Emily Graham
Updated this week

What is your best recommendation on sharing to social media?

The best way to share your video on social media.
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Written by Emily Graham
Updated this week

How do I download my video?

Download your video to your phone or computer.
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Written by Emily Graham
Updated this week

How do I send a Covideo from the Covideo Website?

Send your video directly from our website - here's how.
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Written by Emily Graham
Updated this week

How do I upload a video to my account?

Upload a video from your computer or phone library to access it anywhere with your Covideo account.
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Written by Emily Graham
Updated this week

What is the max file size when uploading videos?

Have a large file? Keep it under 2 GB.
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Written by Emily Graham
Updated this week

What video file types can I upload into my account?

Is your video file in a different format? See if it's compatible.
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Written by Emily Graham
Updated this week

Recording from Integrated webcam - PC and Mac

Using your computer or phone camera to record your videos.
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Written by Emily Graham
Updated this week
Tools

Where do I download the software?

Ready to start with Covideo? Here's how to start your download.
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Written by Emily Graham
Updated this week

What Are Viewer Reports?

Track your video to see who watched your video and when.
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Written by Emily Graham
Updated this week

What are Sequences?

Watch the video to learn how to schedule an email campaign.
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Written by Emily Graham
Updated this week

What are Scripts?

Check out our Scripts feature.
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Written by Emily Graham
Updated this week

What is the video reply feature?

Have your recipient reply back with a video of themselves with this built in feature.
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Written by Emily Graham
Updated this week

How do I create/edit my email signature?

Add a personalized email signature when sending from Covideo.
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Written by Emily Graham
Updated this week

How do I integrate Covideo into my CRM or email platform?

Tips for sending a Covideo from your own CRM or email platform.
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Written by Emily Graham
Updated this week

What is the "HotSpot Details" tab?

See how many times your video was viewed, and which parts were replayed.
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Written by Emily Graham
Updated this week

How do I select which camera I want to use?

Use your internal or external webcam to record videos.
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Written by Emily Graham
Updated this week

Can I get notified on Post Link views?

Get an email straight to your inbox once your video is viewed.
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Written by Emily Graham
Updated this week

What is the "My Videos" page?

The My Videos page is the default location or library where all of your videos are saved.
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Written by Emily Graham
Updated over a week ago

I’m sending an email but I don’t see the video anywhere in the email body

Here's why you can't see the video in the email body.
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Written by Emily Graham
Updated this week

What is the vault folder?

Definition of the vault folder.
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Written by Emily Graham
Updated this week

What’s the ‘Company Folder’?

Explanation of the Company Folder.
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Updated this week

What does “Notify Me" mean?

Explanation of "Notify Me".
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Written by Emily Graham
Updated this week

How do I remove an email from the Opt Out list?

Here are the steps to remove an email from the Opted-Out list.
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Written by Emily Graham
Updated this week

Can I BCC Email Recipients?

Yes, you can BCC email recipients. Here's how.
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Written by Emily Graham
Updated this week

Managing your Videos

Learn how add text, move, and rename to your videos.
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Written by Emily Graham
Updated this week

What do the different Email Statuses mean?

Here's a breakdown of the different email statuses.
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Written by Emily Graham
Updated this week

How can I download the software?

Here are some steps to download Covideo.
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Written by Emily Graham
Updated this week

How to Move a Video From the Vault Folder into the Primary Folder

Steps to move a video from the Vault Folder into the Primary Folder.
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Written by Emily Graham
Updated this week

Why do I get an error message when downloading the software?

Reasons why you get an error message after downloading Covideo.
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Written by Emily Graham
Updated this week

What’s the difference between the Outlook Add-in and the Desktop Recorder?

Explanation of the Outlook Add-in and the Desktop Recorder.
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Written by Emily Graham
Updated this week